Bernice Venter

Date employed: 07 May 2007

Position: Receptionist and support liaison person

Responsibilities:

• Managing incoming calls to Johannesburg office.

• Tracking of the service engineers whereabouts and callouts.

• Managing and responding to the Anaspec helpdesk

• Logging and managing the Anaspec field service reports into the data base.

• Tracking and managing of the spares requirements of the Johannesburg office.

Training received:

• Word Processing Multiment     

• Word Perfect 5.1

• SWAT

• Computerized Registation System

• Diversity basic Awareness Program

• Introduction to Micro Computers for Windows